About Me

I’ve built a career at the intersection of technology, leadership, and innovation. From hands-on technical work in network infrastructure to founding businesses, I’ve continuously evolved my expertise, now focusing on cybersecurity, cloud solutions, and AI. Below is a timeline of my career journey, certifications, and the skills I’ve acquired along the way.

Career Timeline

Bravado Broadband and Telephone (2014-2023)

Managed network deployment, cybersecurity monitoring, and technical team operations.

 

Selected Accomplishments:

 

• Designed and maintained secure network infrastructure, ensuring reliable service delivery for over 200 customers in extreme weather-impacted areas, increasing sales through customer satisfaction/retention and subsequent referrals.
• Implemented cybersecurity protocols such as network monitoring and encryption, protecting customer data and maintaining secure operations.
• Increasing revenue allowed for cost optimization and improved operational efficiency.

Time Warner Cable (2012-2014)

• Provided Tier 3 Technical Support for internet, phone, and cable services.
• Recognized as Employee of the Month for exceptional customer service and technical problem-solving.

United States Air Force (2004-2010)

• Fighter Aircraft Maintainer, A-10 crew chief.
• Managed and ran the tool crib, ensuring all equipment was maintained and available for missions.
• Awarded Airman of the Month during deployment at Bagram AB (2007).

WireWeb/2 Fast Communications (1999-2004)

• Built, repaired, and modified personal computers.
• Managed dial-up servers and installed outdoor wireless equipment.
• Set up home and office networks for high-speed internet.
• Provided technical support for internet and email services.

Education

ECPI University (2010-2012)

• Completed a Bachelor's Degree in Computer and Information Science, graduating Magna Cum Laude with a 3.88 GPA.
• Earned a Project Management Certificate (Expert Level).
• Member of the Golden Key International Honour Society
• Dean’s List.
• Yellow Ribbon Program

Certifications

• Google Cybersecurity Certificate
  

• Kali Linux Certificate

• Getting Started with Azure Certificate

• Cybersecurity Identity and Access Solutions using Azure AD Certificate

• AWS Fundamentals Certificate

• IBM Generative AI for Cybersecurity Professionals Certificate
  
  
• Effective Communicator – Hands-on seminar training course from Manager Tools

• Effective Manager – Hands-on seminar training course from Manager Tools
  
  
• Project Management Certificate (Expert Level)

Specializations

• AWS Fundamentals Specialization
• Google Cybersecurity Specialization
• IBM Generative AI for Cybersecurity Professionals

Skills

Over the years, I’ve developed a comprehensive skill set, including:

• Network Infrastructure: Design, setup, and maintenance of both physical and wireless networks.
• VoIP Expertise: Setup and maintenance of VoIP systems for businesses and residences.
• Cybersecurity: Threat analysis, incident response, identity and access management, and cloud security.
• Cloud Solutions: AWS architecture, migration, cloud security governance, and automated deployments.
• AI for Cybersecurity: Implementation of AI-driven security solutions.
• Technical Support: Extensive experience in troubleshooting and resolving complex technical issues for internet, phone, and cable services.
• Leadership & Project Management: Running businesses, managing technical projects, and guiding teams.
• Financial & Business Operations: Overseeing finances, billing systems, and customer service for telecommunications businesses.

My journey has been one of continuous learning and adaptation. As technology evolves, I remain committed to staying on the cutting edge, leveraging my diverse experience and certifications to provide innovative and secure solutions.

Boerne Community Theatre Letter of Recommendation